This notice explains how RANC (Regal Anila Consultant) (“RANC”, “we”, “us”), collects and uses personal data when you visit this website or contact us. We are committed to handling your information in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.
Who we are
RANC is the data controller for the personal data described in this notice. We are a business consultancy based in Malahide, Co. Dublin, Ireland.
- Controller: RANC (Regal Anila Consultant)
- Contact person: Pawan Pokharel, Founder
- Email: hello@ranc.ie
- Location: Malahide, Co. Dublin, Ireland
Given our size, we are not required to appoint a Data Protection Officer. Any privacy questions can be sent to the email address above.
What personal data we collect
| Data | How we get it | Why we use it | Legal basis |
|---|---|---|---|
| Name, email address, phone number (optional), business name, business type and size, the service you’re interested in, your preferred contact method and time, your message, and your consent confirmation | When you email, phone or WhatsApp us, or complete our enquiry form | To reply to your enquiry and arrange an intro conversation | Legitimate interests (responding to enquiries) and steps prior to entering a contract |
| Business contact details and information you share during an engagement | From you, if you become a client | To deliver our services, communicate with you and invoice | Performance of a contract |
| Invoices and financial records | Generated during an engagement | To meet accounting and tax obligations | Legal obligation |
| Basic technical data (e.g. IP address, browser type, pages requested) | Automatically recorded in our web host’s server logs | To keep the website secure and working | Legitimate interests (security and operation of the site) |
Please don’t send us special category data (for example, health information) through the website or by email unless we specifically ask for it.
Cookies and tracking
This website does not use cookies, analytics, advertising pixels or any third-party tracking. It does not load external fonts or scripts. If this changes, we will update this notice and, where required, ask for your consent first.
How the enquiry form works
Our enquiry form does not store anything on this website. Pressing “Send my enquiry” opens your own email program with a pre-filled message addressed to hello@ranc.ie. Nothing is sent unless you choose to send it from your email program, and it is then handled like any other email we receive.
We only use the information you provide in the form to reply to your enquiry and arrange an intro conversation. We do not add you to any mailing list. The consent box confirms you are happy for us to do this; you can ask us to delete your enquiry at any time.
Who we share data with
We do not sell your personal data. We share it only where necessary with service providers who act on our behalf, such as:
- Google Workspace (Google), our email provider, which stores emails sent to hello@ranc.ie
- Netlify, our website hosting provider, which keeps short-term server logs
- WhatsApp (Meta), only if you choose to contact us on WhatsApp; your messages are then also handled under WhatsApp’s own terms and privacy policy
- Our accountant or professional advisers, where needed
We may also disclose data where required by law, for example to Revenue or other public authorities.
International transfers
Some of our service providers may process data outside the European Economic Area. Where this happens, we rely on appropriate safeguards such as an EU adequacy decision (including the EU–US Data Privacy Framework) or the European Commission’s Standard Contractual Clauses.
How long we keep data
- General enquiries that don’t lead to an engagement: up to 12 months after our last contact.
- Client records: for the duration of the engagement and up to 6 years afterwards, in line with Irish tax and company law requirements.
- Server logs: kept by our hosting provider for a short period in line with their policies.
Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased in certain circumstances;
- restrict or object to our processing, including processing based on legitimate interests;
- data portability, where processing is based on contract or consent;
- withdraw consent at any time, where we rely on consent.
To exercise any of these rights, email hello@ranc.ie. We will respond within one month. There is normally no charge.
Complaints
If you are unhappy with how we have handled your data, please contact us first so we can try to put it right. You also have the right to lodge a complaint with the Data Protection Commission, Ireland’s supervisory authority: www.dataprotection.ie.
Changes to this notice
We may update this notice from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.